FAQ

SHIPPING & DELIVERY

Shipping is $4 to anywhere in the United StatesOnce you place an order, the order will be processed and shipped within 2-3 business days. Shipping will not happen on holidays or Sundays.

 

Depending on location, shipping can take 2 to 5 days, depending on where you live in the US. 

 

Make sure to enter address accurately, as once it is placed, it cannot be changed.  Knot Tangled Co is not responsible for missed packages through the USPS system. 

Knot Tangled Co are not responsible for packages as soon as they enter the USPS system.  If there is an issue with your package once it is in USPS hands, you must contact your local post office for help. Once we take it to USPS it is out of our control and we cannot help you! If your tracking email says your package has been delivered and you can't find it OR your package is delayed, please call your local post office and they can help you track it down most of the time. Knot Tangled Co has no liability for lost, damaged, or stolen packages.

  

PRIVACY POLICY

We value your trust in providing us your Personal Information.  We are strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

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knot.tangled.co@gmail.com